Question 1

Why are my emails landing in spam or bouncing?

Accepted Answer

The most common causes are misconfigured SPF/DKIM/DMARC, old DNS records, or sending from services that aren't properly authorized for your domain. Guanaco's Tech reviews each of these and implements a clear action plan so your messages land in the inbox.

Question 2

Do I have to change my existing Google Workspace reseller?

Accepted Answer

No. Guanaco's Tech can help you even if you buy your licenses through another reseller or directly from Google. The focus is on configuration, troubleshooting, email deliverability and day-to-day admin support.

Question 3

¿Trabajas con North America & LATAM?

Accepted Answer

Yes. Support, training and documentation are available in English and Spanish, with time zones that overlap well for clients in the US, Canada and Latin America.

Email Risk Auditor