01
Discovery
You walk us through the problem. We follow up with targeted questions. By Friday you have a written scope: problem, approach, deliverable, price, timeline.
Engagement
Four phases. Written updates twice a week. No status meetings. Here's exactly what happens.
01
You walk us through the problem. We follow up with targeted questions. By Friday you have a written scope: problem, approach, deliverable, price, timeline.
02
We work in the background. Written updates twice a week: what changed, what's next, what we need from you. Blockers flagged same day, scope changes discussed before they happen.
03
We test against the original problem. You see the before/after. Everything is documented. If your team inherits this work, we walk them through it on a screenshare.
04
Thirty days out, we review in production. Small issues fixed at no charge. Larger new conditions become a fresh conversation.
The work behind the work
We try to leave every engagement better than we found it, and stop billing the moment it makes sense to stop.
After a free discovery call and a written diagnosis, we agree a fixed scope and a fixed price before any work starts. You know the full cost up front, and it only changes if the scope does.
We tell you before doing any extra work, explain what changed and why, and agree the new scope in writing. Nothing is added to the bill without your approval.
Yes. The same team works in English, Spanish or a mix of both, across calls, written updates and documentation.
Yes. We work with teams in the US, Canada and Latin America, fully remote. Most engagements run on video calls and written updates.